After outgrowing the company’s former premises at North City Business Park, ECI Lighting has now moved to Duncrue Industrial Estate, opening a new trade counter, complete with lighting displays. However, the big addition is the expanded warehouse facilities that have enhanced the stock levels available to customers.
“Our focus is all about customer service and now that we have more than doubled the size of our warehouse we are able to react even quicker to meet customer needs,” explained Paul Jackson, ECI Lighting Area Manager who heads up the Belfast team.
“Our former premises simply weren’t big enough to meet the growing demand for our products and we have been searching extensively over the last two years to find the right location. With our new location so central to a wide range of electrical wholesalers and with so many contractors coming in and out of the area we have already noticed an increase in business, so the location has provided us with an even stronger foundation.”
ECI Lighting continues to look ahead with optimism and, in addition to the company’s continuing product evolution, ECI Lighting is also expanding its personnel.
“We have added one new member of staff to the Belfast team and we want to recruit more, specifically on the specification aspect of lighting,” added Paul. “At present our lighting design is carried out by our team in Dublin but we are keen to offer that service in Belfast and will soon be actively recruiting to fill this role.
“These are exciting times for the company and we are confident that our product range and service will continue to prove to be a winning combination.”
ECI Lighting has clearly worked hard to find the much sought-after balance between quality products and competitive prices.
“That is very important to us and something we pride ourselves on,” said Paul. “While there is a drive to the bottom regarding price, our focus is on the longer-term, with proven products that last. Value for money is the most important aspect.”
While the company’s direct route to market is via electrical wholesalers, ECI Lighting works closely with electrical contractors and consultants to provide bespoke solutions for their lighting needs. The customer can then nominate their preferred electrical wholesaler to supply the product range.
“We have an extremely strong relationship with the leading electrical wholesalers and we value that relationship,” said Paul. “With our increased warehouse capacity we can now enhance our service to wholesalers. We have such an extensive range we can meet the requirements of almost every application and we can even tailor the package to work within a strict budget.”
With price, availability and product quality all accounted for, ECI Lighting can also add experience to its service package.
Area Manager, Paul Jackson, has been with the company for six years while Steven Gregg joined two-and-a-half years ago and he was joined by Conor Trainor earlier this year, with the pair working on the trade counter and warehouse. They are ably supported by Denise McNicholl who has worked with ECI lighting since it opened in Belfast.
The Belfast operation is part of an all-Ireland network that includes offices in both Dublin and Cork, providing a lighting service you can trust.
Paul concluded, “We’re here for the long haul and the opening of our new warehouse and the addition of new staff shows that we are moving forward with confidence.”
For more information on ECI Lighting, contact your nearest branch or visit www.ecilighting.ie –
BELFAST – 3 Duncrue Industrial Park, Duncrue Road, Belfast BT3 9BP. T: 028 9075 6436 – E: [email protected]
DUBLIN – 34/35 North Park, North Road, Finglas, Dublin 11. T: 01 860 1860 – E: [email protected]
CORK – Unit 1, Barryscourt, Carrigtwohill, Co Cork. T: 021 488 3434 – E: [email protected]